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High technology has done us one great service: It has retaught us the delight of performing simple and primordial tasks
Symphony has created a system development project methodology that stresses client involvement, communications and quality checks throughout the project's life cycle. This methodology can be easily adapted to small and large, full cycle (design through implementation and support) projects, as well as to specific single task projects.

Drawing upon our project management experience and industry knowledge of project management best practices, our methodology has been designed to ensure the success of our clients' projects.

We utilize a seven step implementation cycle that is comprised of the following the elements:

Project Initiation
In this phase, we will develop a project charter that will include project definition, high-level project plan, project environment, and project approvals.

Requirements Definition
In this phase, the business requirements and a detail project plan will be defined.

Solution Selection
This phase will include identifying solution alternatives, evaluating these alternatives and then selecting the best alternative.

Solution Component Development
In this phase, solution components will be developed, configured and / or installed.

System Test
In this phase, the system will be tested in its entirety as well the testing of key interfaces to the system.

User Acceptance
This phase will include measuring the system's capability to address the user acceptance criteria.
Implementation and Support
In this phase the system will be installed and an on-going support plan will be implemented.

This is a very high level description of our methodology which will obviously consists of many additional sub-components and be dependent upon the scope and complexity of each project. Many key sub-components, such as, user training, support plan development and on-going performance measurement definition, have not been discussed in this brief summary but will be included in the project plan.

A major factor in ensuring a high project success rate is the utilization of quality checkpoints throughout the projects. These quality checkpoints are depicted in the following diagram.

Flow Chart

The Project Goal Quality Checkpoint is defined in the project initiation phase and is measured in the Implementation phase. The Acceptance Criteria Quality Checkpoint is defined in the Requirements Definition phase and is measured in the User Acceptance phase. The Test Criteria is defined in the Solution Selection phase and is measured in the System Test phase.

Industry research on why information technology projects succeed or fail focus on the following five success factors: user involvement, management commitment, clear statement of requirements, proper planning and setting realistic expectations. At Symphony, we welcome the opportunity to discuss our project methodology in more detail with you and to develop a project approach specific to your needs to ensure that your project is successful.

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