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  Offshore Software Development
  Managed ITES - BPO / KPO
  Team Outsourcing
  Symphony Software Products
  Mobile Software Solutions
 
  Technology Consulting
  Infrastructure Management
  Business Process Management
  Document Management
  Content Services
 
Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution;

FARE LOADING
Our Team of IATA-certified people develop fare sheets and arrange for the publication and distribution of those fares on either GDS’s like Sabre, Galileo etc or onto a consolidator’s- custom built web-application.

PRODUCT LOADING
Product Loading is the laborious task of translating detailed information from complex contracts to a simple, fully searchable and cross-referenced database. Critical to the success of any reservation system is accuracy.
Our team of experienced and certified product loading staff complete the task of loading and checking quickly, efficiently and with full responsibility for critical degrees of accuracy, thereby helping wholesalers and travel agents to focus on their core business of sales and customer service.

AUDITING
Symphony AP takes care of auditing and reconciliation of all ticket sales. Ticket audits occur when actual tickets sold are compared to the Rule-sheets issued by the Airlines for the respective Agent/Front-office.
We will also compare the funds that have been transacted and settled, and in case of any discrepancies, ADR’s are raised for action to be taken by the Airlines.

TICKETING
Once the airline tickets are booked (over-the-phone, website or over-the-counter) the information is relayed to the Back-office operations center in e-format.
Symphony then generates the PNR, issues the tickets and transacts payment.

Case Study 1

 

 

Fare Loading

Product Loading

Four Corners

Bookings & Reservations

 

 

 
 
 
 
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Call us on +91 22 6512 1814 / 4290 0099